Conditions
### 1. SCOPE
The following terms and conditions apply to all orders placed through our online store by consumers and entrepreneurs.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when entering into a legal transaction, acts in the exercise of their commercial or independent professional activity.
The following applies to entrepreneurs: If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby contradicted; they will only become part of the contract if we have expressly agreed to them.
### 2. CONTRACTUAL PARTNERS, CONCLUSION OF CONTRACT, CORRECTION OPTIONS
The purchase contract is concluded with AIHENUR LTD, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM, 14985695.
By placing the products in the online store, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without any obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained in the order process. The contract is concluded by clicking the order button to accept the offer for the goods contained in the shopping cart. Immediately after sending the order, you will receive another confirmation email.
### 3. CONTRACT LANGUAGE, CONTRACT TEXT STORAGE
The language(s) available for concluding the contract: German
We save the contract text and send you the order data and our terms and conditions in text form. For security reasons, the contract text is no longer accessible via the Internet.
### 4. DELIVERY CONDITIONS
We deliver free of charge.
We only deliver by mail. Unfortunately, it is not possible to pick up the goods yourself.
We do not deliver to packing stations.
### 5. PAYMENT
The following payment methods are generally available in our shop:
**Credit Card**
Enter your credit card details during the order process. Your card will be charged immediately after placing the order.
**PayPal, PayPal Express**
To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, identify yourself with your access data, and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after placing the order. You will receive further information during the order process.
**Immediately via Klarna**
To pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you must have an activated bank account for online banking, identify yourself accordingly, and confirm the payment instruction. Your account will be debited immediately after placing the order. You will receive further information during the order process.
**Google Pay**
To pay the invoice amount via the payment service provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), you must be registered with Google, have activated the Google Pay function, and identify yourself with your authorization access data and confirm the payment instruction. The payment transaction is carried out immediately after placing the order. You will receive further information during the order process.
**Apple Pay**
To transfer the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA ("Apple"), you must use the "Safari" browser, be registered with Apple, have activated the Apple Pay function, and identify yourself with your access data and confirm the payment instructions. The payment transaction will be carried out immediately after placing the order. You will receive further information during the order process.
**Klarna**
In cooperation with the payment service provider Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden ("Klarna"), we offer you the following payment options. Payment via Klarna is only available to consumers. Unless otherwise regulated below, payment via Klarna requires a successful address and credit check and is made directly to Klarna. You will receive further information and the terms and conditions during the order process.
**Purchase via Klarna account**
The invoice amount is due 14 days after the goods are dispatched and the invoice is received.
### 6. RIGHT OF WITHDRAWAL
Consumers have a statutory right of withdrawal as described in the cancellation policy. Entrepreneurs are not granted a voluntary right of withdrawal.
### 7. RETENTION OF TITLE
The goods remain our property until they are fully paid for.
The following also applies to entrepreneurs: We retain ownership of the goods until all claims arising from an ongoing business relationship have been settled in full. You may resell the reserved goods in the ordinary course of business; all claims arising from this resale - regardless of whether the reserved goods have been combined or mixed with a new item - are assigned to us in advance in the amount of the invoice, and we accept this assignment. You remain authorized to collect the claims, but we may also collect the claims ourselves if you do not meet your payment obligations. At your request, we will release the securities to which we are entitled if the realizable value of the securities exceeds the claims to be secured by more than 10%.
### 8. WARRANTY AND GUARANTEES
#### 8.1 LIABILITY FOR DEFECTS
Unless expressly agreed otherwise below, the statutory right to liability for defects applies.
The following limitations and shortened periods do not apply to claims based on damage caused by us, our legal representatives, or vicarious agents:
- in the event of injury to life, limb, or health
- in the event of intentional or grossly negligent breach of duty and fraudulent intent
- in the event of breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on whose compliance the contractual partner may regularly rely (cardinal obligations)
- as part of a guarantee promise, if agreed, or
- insofar as the scope of the Product Liability Act is open.
**Restrictions on entrepreneurs**
With regard to entrepreneurs, only our own information and the product descriptions of the manufacturer included in the contract shall be deemed agreed; we assume no liability for any public statements made by the manufacturer or other advertising statements. For entrepreneurs, the limitation period for claims for defects in newly manufactured goods is one year from the transfer of risk. The statutory limitation periods for the right of recourse according to § 445a BGB remain unaffected.
**Rules for merchants**
The obligation to inspect and notify defects regulated in § 377 HGB applies to merchants. If you fail to notify us as stipulated there, the goods shall be deemed approved unless the defect was not recognizable during the inspection. This does not apply if we have fraudulently concealed a defect.
#### 8.2 WARRANTIES AND CUSTOMER SERVICE
Information about any applicable additional warranties and their exact conditions can be found with the product and on special information pages in the online store.
### 9. LIABILITY
We are always fully liable for claims based on damage caused by us, our legal representatives, or vicarious agents:
- in the event of injury to life, limb, or health,
- in the event of intentional or grossly negligent breach of duty,
- in the case of guarantee promises, if agreed, or
- insofar as the scope of the Product Liability Act is open.
In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on whose compliance the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, our legal representatives, or vicarious agents, the liability is limited to the damage foreseeable at the time of the conclusion of the contract and typically to be expected.
Otherwise, claims for damages are excluded.
### 10. DISPUTE RESOLUTION
The European Commission provides a platform for online dispute resolution (OS), which can be found here: [https://ec.europa.eu/consumers/odr/]. We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.
The following terms and conditions apply to all orders placed through our online store by consumers and entrepreneurs.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when entering into a legal transaction, acts in the exercise of their commercial or independent professional activity.
The following applies to entrepreneurs: If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby contradicted; they will only become part of the contract if we have expressly agreed to them.
### 2. CONTRACTUAL PARTNERS, CONCLUSION OF CONTRACT, CORRECTION OPTIONS
The purchase contract is concluded with AIHENUR LTD, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM, 14985695.
By placing the products in the online store, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without any obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained in the order process. The contract is concluded by clicking the order button to accept the offer for the goods contained in the shopping cart. Immediately after sending the order, you will receive another confirmation email.
### 3. CONTRACT LANGUAGE, CONTRACT TEXT STORAGE
The language(s) available for concluding the contract: German
We save the contract text and send you the order data and our terms and conditions in text form. For security reasons, the contract text is no longer accessible via the Internet.
### 4. DELIVERY CONDITIONS
We deliver free of charge.
We only deliver by mail. Unfortunately, it is not possible to pick up the goods yourself.
We do not deliver to packing stations.
### 5. PAYMENT
The following payment methods are generally available in our shop:
**Credit Card**
Enter your credit card details during the order process. Your card will be charged immediately after placing the order.
**PayPal, PayPal Express**
To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, identify yourself with your access data, and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after placing the order. You will receive further information during the order process.
**Immediately via Klarna**
To pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you must have an activated bank account for online banking, identify yourself accordingly, and confirm the payment instruction. Your account will be debited immediately after placing the order. You will receive further information during the order process.
**Google Pay**
To pay the invoice amount via the payment service provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), you must be registered with Google, have activated the Google Pay function, and identify yourself with your authorization access data and confirm the payment instruction. The payment transaction is carried out immediately after placing the order. You will receive further information during the order process.
**Apple Pay**
To transfer the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA ("Apple"), you must use the "Safari" browser, be registered with Apple, have activated the Apple Pay function, and identify yourself with your access data and confirm the payment instructions. The payment transaction will be carried out immediately after placing the order. You will receive further information during the order process.
**Klarna**
In cooperation with the payment service provider Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden ("Klarna"), we offer you the following payment options. Payment via Klarna is only available to consumers. Unless otherwise regulated below, payment via Klarna requires a successful address and credit check and is made directly to Klarna. You will receive further information and the terms and conditions during the order process.
**Purchase via Klarna account**
The invoice amount is due 14 days after the goods are dispatched and the invoice is received.
### 6. RIGHT OF WITHDRAWAL
Consumers have a statutory right of withdrawal as described in the cancellation policy. Entrepreneurs are not granted a voluntary right of withdrawal.
### 7. RETENTION OF TITLE
The goods remain our property until they are fully paid for.
The following also applies to entrepreneurs: We retain ownership of the goods until all claims arising from an ongoing business relationship have been settled in full. You may resell the reserved goods in the ordinary course of business; all claims arising from this resale - regardless of whether the reserved goods have been combined or mixed with a new item - are assigned to us in advance in the amount of the invoice, and we accept this assignment. You remain authorized to collect the claims, but we may also collect the claims ourselves if you do not meet your payment obligations. At your request, we will release the securities to which we are entitled if the realizable value of the securities exceeds the claims to be secured by more than 10%.
### 8. WARRANTY AND GUARANTEES
#### 8.1 LIABILITY FOR DEFECTS
Unless expressly agreed otherwise below, the statutory right to liability for defects applies.
The following limitations and shortened periods do not apply to claims based on damage caused by us, our legal representatives, or vicarious agents:
- in the event of injury to life, limb, or health
- in the event of intentional or grossly negligent breach of duty and fraudulent intent
- in the event of breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on whose compliance the contractual partner may regularly rely (cardinal obligations)
- as part of a guarantee promise, if agreed, or
- insofar as the scope of the Product Liability Act is open.
**Restrictions on entrepreneurs**
With regard to entrepreneurs, only our own information and the product descriptions of the manufacturer included in the contract shall be deemed agreed; we assume no liability for any public statements made by the manufacturer or other advertising statements. For entrepreneurs, the limitation period for claims for defects in newly manufactured goods is one year from the transfer of risk. The statutory limitation periods for the right of recourse according to § 445a BGB remain unaffected.
**Rules for merchants**
The obligation to inspect and notify defects regulated in § 377 HGB applies to merchants. If you fail to notify us as stipulated there, the goods shall be deemed approved unless the defect was not recognizable during the inspection. This does not apply if we have fraudulently concealed a defect.
#### 8.2 WARRANTIES AND CUSTOMER SERVICE
Information about any applicable additional warranties and their exact conditions can be found with the product and on special information pages in the online store.
### 9. LIABILITY
We are always fully liable for claims based on damage caused by us, our legal representatives, or vicarious agents:
- in the event of injury to life, limb, or health,
- in the event of intentional or grossly negligent breach of duty,
- in the case of guarantee promises, if agreed, or
- insofar as the scope of the Product Liability Act is open.
In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on whose compliance the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, our legal representatives, or vicarious agents, the liability is limited to the damage foreseeable at the time of the conclusion of the contract and typically to be expected.
Otherwise, claims for damages are excluded.
### 10. DISPUTE RESOLUTION
The European Commission provides a platform for online dispute resolution (OS), which can be found here: [https://ec.europa.eu/consumers/odr/]. We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.